Customer service

For questions regarding order status and other after-sales support, log in to My Orders and click on the order you need help with. From the detailed order page, you can easily review order details, track order progress, and request help by submitting a Customer Service ticket. We normally respond to all tickets within 1 working day.
 

Sales

If you need more information before you buy, you can start a Live Chat with our online sales representatives. If Live Chat is not available, you can directly send an online form to submit an inquiry.
Once we receive your inquiry, you can track progress and submit updates in "My Inquiries".